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The
Attorney General's Consumer Protection Division receives hundreds of calls
and consumer complaints every year about used car purchases. Follow these
tips to avoid unexpected expense and disappointment:
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Shop around. Do your research. Take your time. |
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Check out the values
of several makes and models in your price range. Most public libraries
have vehicle value guide books available at no charge to look up prices,
such as the Kelley Blue Book or the NADA Used Car Price Guide. |
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Check with your bank,
credit union or other lender whether you qualify for a loan, and how much
you can get. Remember, you may get a better used-car loan rate from your
financial institution than from a dealer. |
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When you find a car you like, check it out:
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Test-drive the
vehicle, and take it to your mechanic for inspection. Never buy a car
without test-driving it first, and never buy a car from someone who won't
let you take it to a mechanic for a pre-sale inspection. |
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Research the car's
history. For a fee, private services like Carfax and Autocheck may be able
to tell you whether the vehicle has ever been titled as salvage,
flood-damaged, or rebuilt, or if it has ever had an odometer mileage
discrepancy. |
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Check out the repair
history for the make and model. The spring auto issue of
Consumer Reports
magazine lists repair histories for various used-car makes and models. The
Internet also has a great deal of information about used cars. |
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Check the paperwork on
the car before signing a contract to purchase. Examine the odometer and
damage disclosure statements. |
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Offer a fair price,
and focus on the total purchase price. (If you focus only on the monthly
payment amount, you may end up paying more than the car is worth.). |
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Watch what you sign. Once you sign a contract to buy, there generally is
no three-day right to cancel.
Be ready to walk away if you aren't satisfied with a deal.
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To check out a
dealer's complaint record, call the A.G.'s Consumer Protection Div. at
515-281-5926. You can also check with the Better Business Bureau at
800-222-1600. |
Write to:
Consumer Protection Division, 1305 E. Walnut, Des Moines, Iowa 50319. Call
515-281-5926.
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