Federal Consumer Web Page:
IOWA CONSUMER PROTECTION DIVISION: 1-515-281-5926
STATE OF IOWA CONSUMER ADVISER WEB ADDRESS is
http://www.state.ia.us/government/ag/
EMAIL:
mailto:consumer@max.state.ia.us
FAX #: 1-515-281-6771
The following bold line will give you access by table of contents to particular laws contained in the Iowa code.
Happy Hunting!
Iowa Code Information:
To report a consumer complaint about a car lease or purchase, contact the Consumer Protection Division at the number above, or use the following web site:
Nursing Home Inquiry/Issues
Administrator: J Bennett
Phone: 515-281-4115
Email: jbennett@dia.state.ia.us
You may also start your search for information on Iowa agencies by using the index at the following web address: http://www.iowa.gov/state/main/index.html
SEARCH the WEB using SEARCH ENGINES with the words CONSUMER HELP and click SEARCH, GO, or whatever the designated term used.
DIRECT AUTOMOTIVE HELP:
National Highway Traffic Safety Administration:
1-800-445-0197
The Webb search is
www.nhtsa.dot.gov/cars/problems:
This site has a searchable database of consumer complaints, recalls, and summaries of technical service bulletins.
(SEE LEMON-AID) www.lemonaidcars.com
GREAT SOURCE FOR HIDDEN WARRANTIES INFORMATION: Provides tips on complaining effectively. You can get full-text copies of service bulletins. Also, check:
On line discussion groups:
These sites let you search for other car owners who may be having the same problem you’re having. It’s a good place to look for information if mechanics can’t seem to find the problem you have.
U.S. OFFICE OF CONSUMER AFFAIRS:
Consumer Affairs Information: 1-800-688-9869 (HEALTH LINK)
Address is:
U.S. Office of Consumer Affair
750 17th St. N.W.
Washington D.C., 20006
FEDERAL TRADE COMMISSION:
Phone: 1-877-382-4357
Webb Site: www.ftc.gov
Council of Better Business Bureaus:
4200 Wilson Blvd.
Suite 800
Arlington, VA 22203
TRY THE FOLLOWING NUMBERS IN IOWA:
General consumer info: 1-515-281-5926 (same as just below header)
Questions on Radon Gas;
Phone: 1-800-358-5510
Rental problems
Questions: 1-515-243-1277
8:00a.m. to 12:00 & 1:00p.m. to 4p.m.
Iowa Citizen Aid/Amundsmun, 1-800-358-5510
Iowa Utilities Board: 1-877-565-4450
Iowa Utilities Commission: 1-515-281-5979
Alliant Energy: 1-800-822-4348
Iowa Law Library Des Moines: 1-515-281-5124 Fax: 1-515-281-5405
Iowa Insurance Commissioner: 1-515-281-5705
Iowa Securities Bureau
340 Maple St.
Des Moines, IA 50319:
Iowa Insurance Division
Dept. of Commerce
330 Maple St.
Des Moines, IA 50319-0065
SHIP: “Senior Health Insurance Program”,
PHONE: 1-800-351-4664 for assistance on Medicare, Medicaid etc.
State of Iowa Insurance web site is: www.iid.state.ia.us
Iowa Supreme Court for professional Conduct: 1-515-243-0027
Iowa bar Association: 1-515-243-3179
JUNK MAIL AND TELEPHONE SOLICITATIONS
If you would like to avoid telephone solicitations before even one call is made, the Telephone Preference Service of the Direct Marketing Association publishes a list of telephone subscribers who do wish to receive solicitation calls. To be excluded from this list, send your name, address, and telephone number to:
Telephone Preference Service
Direct Marketing Association
P.O. Box 9014
Farmingdale, NY 11735-9014
To have your name removed from junk mailing list, send your name and address to:
Mail Preference Service
Direct Marketing Association
P.O. Box 9008
Farmingdale, NY 11735-9008
(PLEASE NOTE): You must include ALL the errors in the spelling of your name, and errors in street address names. Allow at least four to six weeks.
Upon request, credit-reporting agencies will remove your name from the list they provide. Call 1-888-5-opt-out (1-888-567-8688)). An oral request will remove your name for two years, or you can follow the prompts for a written form to request permanent removal.
SNOWMOBILES & SNOWMOBILE RE-CALL WEB PAGE:
AUTO COMPLAINT PHONE #’S
GM Consumer Complaint Numbers:
Buick: 1-800-521-7300
Cadillac: 1-800-458-8006
Luxury Lincolns: 1-800-521-4140
Chevrolet/Geo 1-800-222-1020
Chrysler Consumer Complaint Number: 1-800-992-1997
GMC Truck 1-800-GMC-TRUCK 1-800-992-1997
Oldsmobile 1-800-442-OLDS
Pontiac 1-800-762-2737
Saturn Corp. 1-800-553-6000
Ford Complaint Numbers:
Most, 1-800-392-3673
GENERAL ELECTRIC COMPANY CONSUMER ISSUES:
General Electric: 1-800-GE-Cases
Service Dept. 1-800-626-2001
Consumer Relations 1-800-437-3783
When buying a used car: Check vehicle VIN #’S at the following WEBB address:
They may have information on the vehicle that you could use.
Call the following number for information.
1-641-752-0685
Email inquiries:
Bob Forbes
Chairperson, Consumer Affairs
Amalgamated Local 893, Iowa Avenue West
Marshalltown Iowa, 50158